I have had a warm kitchen floor for many years, but last spring the system stopped working. I placed a call to Flextherm customer support in late October and had the good fortune to connect with (Customer Service Representative) Anik Depelteau. She was fantastic and stayed on the phone to guide me through diagnostics for several minutes. When it was determined that the unit needed replacing she handled all the details.

Such good customer service is rare these days and must be commended when it is offered. Many Thanks to Anik, and Flextherm.

Hello,

Greetings,
I had your FLEXTHERM floors systems installed in 3 rooms in my new townhouse and they are absolutely the best addition I could have made to my home. I've had an opportunity to use them all winter and it's been cold up here. I've really put them through their paces. They're fast, efficient, inexpensive to operate and easy to activate. You need to get more builders dialed into this technology - people will love it..

Tom Basinski
Getzville, NY

We installed your product in our bathroom this summer and are really amazed by the results of this floor heating system! Your product has won me over. Warm feet on ceramic, which is normally cold, is such a great feeling! We have since sold our house and are starting to build a new one. I am going to fax you another request for a quote because we want floor heating systems in almost every room in the house.

Thanks and congratulations on this extraordinary invention!!

Nathalie Lalonde
Gatineau

Thank you very much for the information, and special thanks to Nathalie [customer service] for sending us the details so efficiently and quickly.

All the best

Marc-André Côté
St.Laurent

Thank you very much for the information. I am very pleased to see that there is a large selection of distributors and installers. All the best!!

Lorraine Buchanan
Outaouais

Thank you for your quick reply. It is wonderful to do business with a company that offers a customer service as good as its product.

Thanks again,

Dale Christensen

My wife and I were just discussing how absolutely amazing it is to have a warm floor and the room to be so comfortable. No furnace coming on and off, no significant room temperature variances, the tile floor is just warm and comfortable. I had no idea how great the radiant electric floor is.

I take great pride in the fact that I installed most of it myself with the help of my two sons, Bevin who we live with and Brad who "talked" us into using Flextherm.