Frequently Asked Questions - The cable

The time required to install the tiles after glazing depends on the products used for glazing. Generally speaking, anywhere from 3 to 24 hours of drying are necessary. Check with the supplier or manufacturer of the mortar or self-leveling underlayment.

The hardening period varies from product to product. The mortar and self-leveling underlayments take some time to fully harden. In fact, they may need up to 28 days to fully harden. You should consult the supplier or manufacturer of the product to find out their recommendations. It is not possible to speed up the hardening process by heating. That could have a harmful effect on the final quality of the hardened product.

Yes. FLEXTHERM cables are manufactured according to very strict quality procedures that satisfy the CSA standard for installation in wet environments. These rigorous manufacturing methods give FLEXTHERM cables a distinct, unrivalled edge over the competition. A separate cable from the one covering the bathroom floor must be installed in the shower.

Yes. FLEXTHERM cables are manufactured according to very strict quality procedures that satisfy the CSA standard for installation in wet environments. These rigorous manufacturing methods give FLEXTHERM cables a distinct, unrivalled edge over the competition.

FLEXTHERM cables are approved for installation in a solarium. Depending on your solarium's insulation, heat loss through windows and your geographical situation, it may be recommended that you add a secondary heating system for the coldest winter periods.

FLEXTHERM can provide you with a severed cable repair kit. The FLEXTHERM Customer Service Department offers support for repairs, as needed. (Lien vers page 3.0)(

Never! That will void the warranty. You must always use the FLEXTHERM Universal Snap-In GagesTM.

The cables are anchored using the Universal Snap-In GagesTM supplied by FLEXTHERM. They are specifically designed to installation easy and ensure even spacing for your type of installation. Furthermore, it is the only cable anchoring method that is covered by the FLEXTHERM warranty.

An electromagnetic field (EMF) results when an alternating current runs through an electrical wire. Electrical appliances emit them. There is no practical technology that can fully eliminate (shroud) EMFs. FLEXTHERM technology offers the best solution on the market, with a level that varies between 0.25 mG and 0.50 mG when the system is installed according to the installation instructions. This is much lower than the government’s recommended level, which is why it is considered negligible

Never! FLEXTHERM cables are manufactured according to very strict quality standards, which are applied at the plant to preserve their integrity and ensure a long service life. The cable is calibrated at the plant to meet the heating needs of a floor of a specific size. Cutting it will make it unusable and the warranty will be cancelled. Cables should never be spliced (i.e. joining two cables).